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ProDentim 60 Day Guarantee: When Does the Clock Start?
The ProDentim 60 day guarantee is a money-back promise the sales page calls "iron-clad". Our brief counts the 60 days from purchase, while the brand's refund page counts them from the day the package is delivered. We report both and suggest acting early, so the shorter reading is never a problem.
Written by the ProDentim label teamUpdated · 4 min read
What is the ProDentim 60 day guarantee?
The ProDentim 60 day guarantee is a promise to return your money if you send the product back within 60 days. The sales page calls it an "iron-clad 60-day 100% money-back guarantee" (ProDentim sales page).
The wording is the seller's. It describes a refund of the price paid. It does not describe any result from the tablets.
A guarantee is only as clear as its small print. The two sources we hold read the small print differently, and that is the useful part to know before you order.
The promise covers the price of the tablets. The sales page does not say it covers return postage, and the brand's refund page says the buyer pays that. Add a few dollars of postage to your mental total before you count on getting all of it back.
The sales page also does not say what happens to the three digital bonus guides on the largest pack if you return it. Ask the desk if that matters to you.
It is not evidence that the product works, and it is not a health claim. It is a refund term, nothing more.
When do the 60 days start?
It depends on which source you read. Our brief counts from the purchase date. The brand's refund page counts from the day the package is delivered (ProDentim refund and contact pages).
For a US order, shipping takes 5 to 7 working days. So the two readings can differ by about a week. Abroad, 10 to 15 working days makes the gap wider.
| Detail | Our brief | The brand's refund page |
|---|---|---|
| Day 1 is | Purchase date | Delivery date |
| Opened or empty bottles | Not stated | Accepted |
| What to send | Not stated | All bottles and the packing slip |
| Return postage | Not stated | Paid by the buyer |
| Suggested use first | Not stated | At least 3 months |
What does a 60-day timeline look like?
A timeline helps you see where the decision point falls. Count from the earlier date, and you cannot lose a day.
- Day 0
Order and keep the email
Your order ID is what the order desk needs. The brief counts the 60 days from purchase; the brand's refund page counts them from the day the package is delivered.
- Any day to 60
Decide, with your dentist
The brand's refund page suggests using it for at least three months before asking for a refund, which is longer than the 60 days. Opened and empty bottles are accepted.
- Before the end
Ask for your money back
Call +1 (302) 200-3480 with your order ID, or use the sales contact page. Follow the return steps the desk gives you.
- Then
Mail with tracking
Send all bottles and the packing slip as instructed. Return shipping is paid by the buyer.
How should you handle the difference between the two wordings?
Plan around the shorter one. Count 60 days from the day you order, and decide well before the deadline, whichever source turns out to be right.
Keep your order ID, the date, the packing slip and the shipping receipt for any return. Take a photo of the bottles before you post them.
Call the order desk on +1 (302) 200-3480 (BuyGoods default order desk) and ask which date counts for your order. Write down the date of the call and the name you spoke with. We have no sales email, so do not write one for orders.
Then compare that answer with the guarantee page and the refund policy on this site.
Does a 60-day window fit a 3-month suggestion?
Not neatly. The brand's refund page suggests at least 3 months of use before you ask for a refund, but the guarantee covers only 60 days (ProDentim refund and contact pages).
That is a tension the page does not explain. If you want a fair trial and still want your money back, you may have to decide inside 60 days anyway.
Weigh that when you pick a pack: 2 bottles last 60 days, and 3 bottles last 90. During those weeks your dental routine does not pause. Brushing with fluoride toothpaste, cleaning between teeth and dentist visits go on, and so do prescribed medicines at the doses your doctor set.
FAQ01
Questions about the guarantee window
Does the ProDentim 60 day guarantee cover opened bottles?
The brand's refund page says opened and empty bottles are accepted, and asks for all bottles and the packing slip. Our brief is silent on this. Confirm with the order desk before you post anything, and keep a photo.
What happens on day 61 of the ProDentim guarantee?
We do not know. Neither source describes a grace period, so we assume the promise has ended. Ask the order desk early if you are close to the line, and do not count on an exception.
Is the 60-day guarantee the same on every pack?
The sales page states one 60-day guarantee for its packs and does not show a different term by size. Pack choice changes how long your tablets last, not the printed window, so plan the decision inside the 60 days.
Who wrote this02
Written and reviewed by
Pages built from the label, the sales page and linked NIH, NIDCR, FDA, CDC, ADA, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a USA authorized ProDentim retailer, not by the manufacturer. We earn money when you buy through our order links.
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