Guarantee
ProDentim Refund: 60-Day Money-Back Guarantee
Yes, ProDentim has a 60-day 100% money-back guarantee.
The brand's refund page counts the 60 days from delivery, and you pay return postage. To claim, call the order desk with your order ID.
If you have not ordered yet, see the official order page.
Written by the ProDentim label teamUpdated
The promise01
What is the ProDentim 60 day guarantee?
The ProDentim 60 day guarantee is a promise to refund your money if you return the product within 60 days. The sales page calls it an "iron-clad 60-day 100% money-back guarantee" (ProDentim sales page).
It is a promise by the seller, not a rule of law and not a sign the tablet works. A guarantee lets you leave. It does not tell you what to expect.
We read the wording on October 19, 2026. Terms can change, so keep a screenshot of what you saw when you ordered.
The badge is a claim
The badge says 60 days and money back. It does not say who holds the money, how fast a refund lands or when the clock starts. Those details are in the policy text below.
The clock02
When do the 60 days start?
It depends on whose wording you follow. Our brief counts the 60 days from the day you buy, and the brand's refund page counts from the day the parcel is delivered (ProDentim refund and contact pages).
The gap is a few days, because US parcels take 5-7 working days. Abroad it can be two weeks. If you wait until the last day, that gap could decide whether a refund is allowed.
The safe move is to count from the purchase date and decide early. Ask the order desk which date it uses and write down the answer.
| Source | Day 1 | What it means for you |
|---|---|---|
| Our brief | Purchase | Plan to decide earlier |
| Brand refund page | Delivery | A later cut-off, if the desk agrees |
Timeline03
What does the ProDentim guarantee timeline look like?
Four steps: order, receive, decide, return. Use it as a calendar.
- Day 0
Order and keep the email
Your order ID is what the order desk needs. The brief counts the 60 days from purchase; the brand's refund page counts them from the day the package is delivered.
- Any day to 60
Decide, with your dentist
The brand's refund page suggests using it for at least three months before asking for a refund, which is longer than the 60 days. Opened and empty bottles are accepted.
- Before the end
Ask for your money back
Call +1 (302) 200-3480 with your order ID, or use the sales contact page. Follow the return steps the desk gives you.
- Then
Mail with tracking
Send all bottles and the packing slip as instructed. Return shipping is paid by the buyer.
What is covered04
What does the guarantee cover?
It covers a refund of the price you paid for the tubs, if you send the product back as instructed.
The brand's refund page accepts opened and empty bottles, and it wants all bottles and the packing slip (ProDentim refund and contact pages). It does not say shipping you paid is refunded, so ask before you order the 2-bottle pack with its $9.99 fee.
What helps you
- Opened and empty bottles are accepted, per the brand
- The promise runs a full 60 days
- A phone desk handles claims
What to watch
- You pay return postage
- The brand suggests at least 3 months of use first, which is longer than 60 days
- The start date is stated two ways
That last point is worth a pause. A suggestion to use it for three months sits oddly beside a 60-day window. Decide by day 45 and you will not be caught out.
How to claim05
How do you claim the ProDentim money-back guarantee?
Call +1 (302) 200-3480 (BuyGoods default order desk) with your order ID. This retailer's desk gives you the return steps. There is no sales email.
Returns go to 390 Park Avenue, Floor 3, New York, NY 10022, USA. The brand's own refund page lists a different address in Ohio (285 Northeast Ave, Tallmadge, OH 44278, USA (the brand's own refund page)), so confirm the address with the desk before posting.
Call the desk
Give your order ID and say you want to use the guarantee.
Get the address in writing
Ask the desk to confirm where to send the bottles.
Pack everything
All bottles, empty or not, and the packing slip.
Post with tracking
Keep the receipt. The refund is processed after the parcel arrives.
More on timing and cancelling is on the ProDentim refund page.
ProDentim: from $49 a bottle30 soft tablets · one a day · free US shipping on 3 or 6 · 60-day money-back guarantee
See packsA fair read06
Is the ProDentim guarantee risk-free?
No. A money-back promise lowers the money you stand to lose, but you still pay return postage and spend time.
It also cannot undo a reaction. If you notice swelling, a rash, trouble breathing or lasting stomach upset, stop and call a clinician first, then the desk. NIH and NCCIH advise asking a clinician before using probiotics if you are very ill or have a weak immune system (NIH ODS, Probiotics (HP)) (NCCIH, Probiotics: Usefulness & Safety).
The FTC says to keep records of any offer you rely on (FTC, Free trials and tribulations). Save the sales page terms, your confirmation and your tracking number.
Brush twice a day with fluoride toothpaste (ADA MouthHealthy, Brushing Your Teeth), clean between your teeth daily and see your dentist. Keep taking prescribed medicine exactly as directed.
Plan ahead07
How should you use the 60 days well?
Put three dates on your calendar the day the parcel arrives: day 1, day 30 and day 45. Decide on day 45, not day 60.
On day 30 you finish the first tub at one tablet a day. That is a natural moment to ask whether you want to keep going. Compare how your mouth feels with your own notes, and tell your dentist what you take.
Studies of oral probiotics are small and mixed, so a short trial cannot prove much either way (Benavides-Reyes 2025, probiotics & perio). A change in a few weeks may come from better brushing, not the tablet.
ProDentim: from $49 a bottle30 soft tablets · one a day · free US shipping on 3 or 6 · 60-day money-back guarantee
See packsFAQ08
ProDentim 60 day guarantee questions
Does the ProDentim guarantee cover empty bottles?
The brand's refund page says it accepts opened and empty bottles (ProDentim refund and contact pages). It also wants all bottles and the packing slip. Confirm this with the desk, because we read the page and cannot speak for how a claim is judged.
Who pays return shipping on ProDentim?
You do. The brand's refund page says the buyer pays return postage, so use a tracked service and keep the receipt. Ask the desk whether the original shipping fee is refunded.
Is the ProDentim guarantee honored on other sites?
We cannot say. The promise is on the sales page, and a tub from another seller may follow its own rules. Ask that seller in writing before you buy.
How long does a ProDentim refund take?
The brand says refunds are processed a few days after the parcel arrives, and a card posting can take 5-10 days more (ProDentim refund and contact pages). Ask the desk for the expected date.
Can I claim the guarantee after finishing the tub?
The brand accepts empty bottles. Still, the 60 days run on a clock, and the brand suggests three months of use first. Decide before day 60 and call the desk early.
Does the guarantee mean ProDentim works?
No. It only means you can ask for a refund. No trial of the tablet was found, so the promise says nothing about teeth, gums or breath.
Who wrote this09
Written and reviewed by
Pages built from the label, the sales page and linked NIH, NIDCR, FDA, CDC, ADA, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a USA authorized ProDentim retailer, not by the manufacturer. We earn money when you buy through our order links.
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